In this episode, we dive into the art of effective communication and conflict resolution with Hesha Abrams, a seasoned lawyer, mediator, and author.
Join us as we explore practical strategies, behavioral insights, and nuanced approaches that can transform your interactions, whether at home, or in the workplace. From understanding human behavior to tailoring communication for diverse personalities, this discussion promises to offer invaluable insights for navigating complex conversations and diffusing tension.
Tune in and discover the keys to fostering understanding, improving relationships, and achieving successful resolutions in this enlightening episode!
Key Highlights:
- The Problem with Avoiding Conflict
- Validation and Feedback
- The Power of a Do-Over
- Dominating a Conversation Positively
- Understanding the Need to Win or Avoid Losing
- Holding the Calm Book Preview
