In this episode, we discuss the importance of embracing conflict resolution and utilizing mediation. Mandi Clay, our seasoned guest and expert mediator, guides us through the nuances of mediation, sharing key insights and practical wisdom. Join us as we navigate the complexities of human behavior and interpersonal dynamics for effective conflict resolution. Tune in for a concise yet enlightening exploration of the transformative power of mediation in fostering workplace harmony and addressing pressing issues with finesse.

 Key highlights

• What is mediation?
• Empathy in mediation
• Learning from miscommunication
• Finding the root of the problem
• When mediation becomes cost-effective